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ABOUT COOPER SUNDERLAND.

Find out more about what we do and our team.

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John Robertson

New Car Sales Manager

David McKechnie

Aftersales Manager

Gregg Cathrae

Retail Manager

Chris Stewart

Used Car Sales Manager

Chris Brown

Retail Manager

Chris Alger

Retail Manager

Christopher Parker

Sales Executive

Simon Telford

Sales Executive

Ian McCluskey

Sales Executive

Emma Gardner

Sales Executive

Lee Freeman

Sales Executive

Alex Mattis

Sales Executive

Michael Reed

Sales Executive

Richard Allison

Parts Manager

Ellie Farrell

Service Advisor

Stewart Wastell

Service Advisor

James McKechnie

Service Advisor

Gary Connon

Service Advisor

Nadia Connolly

Service Advisor

Joseph Gibbons

BMW Genius

Julie Grieves

Showroom Host

Julia McClary

Showroom Host

Rebecca Drewhirst

Weekend Showroom Host

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Rachel kept me informed of the position with the repair throughout and they eventually got me back on the road

Service

The effort was made to have car ready for the time I asked.

Service

Good service

Service

All work completed to a high standard. I even asked for an additional issue to be looked at and it was sorted while in the workshop.

Service

Efficient service arrangements in a very comfortable environment

Service

Even in this difficult times the experience at COOPERS SUNDERLAND was first class.Everything was straight forward in regard to social distancing measures that are in place.

Service

All questions answered and kept me informed throughout

Service

1. BMW wrote to me ref a recall, asking me to contact my local dealer. 2. They booked me in the next day. 3. Dropped the car off, recall job was done. This included a complimentary check of my vehicle and a wash. 4. I collected my car, no excitement

Service

loved collecting the vehicle and the handover was class

Sales

BMW staff ensured I was made comfortable and WANTED each time I visited the showroom, I gave them full marks for there courtesy and kindness.

Sales

Apart from the Pandemic which caused a delay to delivery, everything went smoth.

Sales

Gary extremely polite & dedicated to his job His knowledge of the vehicles was beyond excellent